SoonerSports.com  Frequently Asked Questions
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The OU Athletics Department appreciates your support. We work to respond to your questions as quickly as possible. Below are answers to our most frequently asked questions. If we do not currently provide an answer to your specific question, please contact us directly. Thank you and Boomer Sooner!
 
I have a question about:

tickets
recruiting or compliance
game times or schedules
broadcasts (TV, radio, online, etc.)
attending a game
requests: fan packs, donations, autographs, appearances, etc.
SoonerSports.com, social media, All-Access, apps, digital products, etc.
Sooner Sports TV
advertising or promotions
the Sooner Club or booster clubs
shopping for OU gear, DVDs, media guides, etc.
 
How do I contact OU Athletics?
Please view the online directory for individual department and sport contacts. You may also create an online <!a href="http://www.soonersports.com/CreateTicket.dbml" target="blank"> service ticket to email us. Our main line is (405) 325-8200 and our mailing address is: OU Athletics Department, McClendon Center for Intercollegiate Athletics, 180 W Brooks, Norman, OK, 73019.
 
Where are the Athletics Department offices?
Administrative offices are located in the McClendon Center for Intercollegiate Athletics on the north side of Gaylord Family - Oklahoma Memorial Stadium. Sport offices are located inside the stadium and at various athletics facilities on our Norman campus. Maps & Directions
 
Are there employment opportunities with OU Athletics?
Yes, we are always looking for talented staff members to join our team in Norman. Please visit this page for information on opportunities with OU Athletics for full-time job seekers, students and interns.
 
  Tickets
 
How can I purchase tickets?

Tickets can be purchased one of three ways:

Purchase Online 24/7
Call the ticket office at (405) 325-2424 or toll-free at (800) 456-GoOU.
Visit the ticket office Monday through Friday, 8 a.m.-5 p.m. | View Map
 
How can I contact the Ticket Office?

The OU Athletics Ticket Office handles ticketing for all OU athletics events and is open Monday-Friday, 8 a.m.-5 p.m. You may call the Ticket Office at (405) 325-2424 or toll-free at (800) 456-4668. Order tickets online and view complete contact information here: Learn More
 
Where is the Ticket Office located?

The OU Athletics Ticket Office is located on the plaza level of the Asp Avenue Parking Facility immediately west of the Gaylord Family-Oklahoma Memorial Stadium. A limited number of metered parking spaces are available on the second floor of the parking facility and on Asp Street for customer use. View Map
 
What is ticket sharing?
The OU Athletics Ticket Office provides a convenient area for fans to share tickets online. Learn More
 
What is the Ticket Marketplace?

OU's secondary ticket market is now located on StubHub -- The Official Fan to Fan Ticket Marketplace of the Oklahoma Sooners. This exciting new partnership allows you more freedom in pricing and number of posts, and allows you to reach a broader audience than ever before. Learn More
 
Where can I find student ticket information?
OU students are admitted free to all sports except football and men's basketball. Show up, show your official student ID and support the Sooners. View complete info for student football and men's basketball season tickets here.
 
Where can I find information for group tickets?
Group ticket packages are available for groups of 10 or more to cheer on the Sooners at a discounted price. For more information or to purchase group tickets, please call the OU Athletics Ticket Office toll-free at (800) 456-GoOU or visit us here.
 
How can I see where I am sitting?

Seating charts for football, men's and women's basketball, baseball and softball: View Charts
 
How does OU accommodate fans with disabilities?
The University of Oklahoma Athletics Department, its staff and gameday personnel are committed to providing complete accessibility to all facilities, fair and equal treatment of all patrons and guests, and meaningful compliance with the letter and spirit of the law. Learn More
 
Where is Will-Call the day of the game?

A photo ID is required to pick up tickets in Will-Call. Only the ticket holder may pick up tickets, unless arrangements are made through the Athletics Ticket Office in advance. Locations and times:
 
 Sport  Pick-Up Location  Pick-Up Time
 Football  Main Ticket Office  3 hours prior to kickoff
 Basketball  LNC North Box Office  2 hours prior to tip
 Olympic Sports  Ticket Booths at Venue  1 hour prior to start of event
 
 
  Recruiting & Compliance
 
How do I get recruited by OU?

All prospective student-athletes should visit our Welcome Recruits section on SoonerSports.com.
 
How can I contact a specific coach at OU?
Our online sports directory provides main phone numbers to specific sport offices.
 
Where can I view information on OU camps and clinics?
Each sport's coaching staff runs their own camps and clinics. The coaching staffs are responsible for providing the latest information including dates, forms and brochures to SoonerSports.com. If information for a specific camp is not yet available, please check back at a later date: Learn More
 
What rules impact prospective student-athletes?
Information specifically for prospective student-athletes is provided by OU Athletics Compliance here.
 
How can I recommend a player to be recruited by OU?
A potential recruit should visit the Welcome Recruits section on SoonerSports.com.
 
Who is a booster?
Learn if you are a booster for OU Athletics and what rules govern your behavior here.
 
What is the Compliance Department?
The OU Athletics Compliance Department is responsible for ensuring that OU abides by all rules and regulations of the National Collegiate Athletic Association (NCAA) and the Big 12 Conference. The NCAA governs the actions of coaches and student-athletes, and has explicit guidelines that regulate the actions of collegiate athletics program. Learn More
 
Who do I contact for compliance questions?
Please call (405) 325-7004 during normal business hours or the 24-hour hotline at (405) 325-6479. The online contact page offers mailing address and email options: Learn More
 
Can I leave compliance information anonymously?
Yes. We accept information 24/7 via our anonymous email form here.
 
  Game Times & Schedules
 
What time is the game?
The start time for a specific game will be announced immediately on SoonerSports.com as soon as it is determined. Once known, the time will always be displayed on the current schedule for the sport. Often, TV impacts when a game will start and the broadcast decision may not be made until a week before the game. Many times, this is the case for football and basketball. Always check the official schedule first. If a game time is not listed, it has not been determined.
 
When will next year's schedule be released?
We understand fans sometimes must plan life events around OU schedules. Many things can shape a schedule including national and conference considerations. Schedules are only announced on SoonerSports.com when completed and then approved by the OU Athletics administration. Please monitor SoonerSports.com for the latest official information.
 
  Broadcasts
 
What are the game's broadcast options?
The Sooners are an extremely popular commodity for online, radio and television broadcasts. Some games are scheduled to be broadcast at the beginning of the season while decisions to broadcast other games may not be made until a few days prior to the event. View all broadcast options here: Fan's Guide to Broadcasts
 
What are OU's radio affiliates, when are the coaches' shows, etc.?
Please view the Fan's Guide to Broadcasts for information spanning all broadcast options for OU fans.
 
How can I follow the Sooner football game?
Complete broadcast options for fans following Sooner football from around the world are updated weekly at Sooner Gameday Central.
 
Can I watch the game online?
If a game has been selected for TV broadcast, there will be no live video streaming of a game online. The TV network has paid for exclusive rights to the live broadcast. The OU Athletics Department streams many sports' games online. However, we have never streamed a football game online as all have been selected as TV broadcasts.
 
What is Sooner Sports TV?
A multi-platform network providing immediate and wide distribution of at least 1,000 hours of Sooner sports programming annually on a variety of FOX Sports outlets, including FOX Sports Oklahoma, FOX Sports Southwest and FOX College Sports. Learn More
 
  Attending a Game
 
Where can I find a schedule of upcoming OU events?
Our online sports calendar provides details on all Sooner sporting events in a monthly format. Fans can also print and download sport schedules to Microsoft Outlook, iCalendar and other applications here.
 
Info for fans attending a football game?
Visit our gameday guide for Sooner football with complete information on seating, parking, maps, directions, RV parking, tailgating policies, stadium access, restricted items, stadium history and more.
 
Info for fans attending a basketball game?
Visit our gameday guide for Sooner basketball with complete information on seating, parking, maps, directions, arena access, restricted items, LNC history and more.
 
How do I find information on specific OU facilities?
View complete facility information including maps, seating charts, photo galleries and more online.
 
How can I see where I am sitting?
View seating charts for football, basketball, baseball and softball plus views from your seat.
 
What can I bring into the stadium for football games?
Fans are encouraged to read the restricted items list and travel light. Only those bags or items required for medical or child care needs, a woman's small purse, and/or an empty, clear personal-sized container suitable for drinking water will be permitted. Learn More
 
What can I bring into the Lloyd Noble Center for basketball games?
The Lloyd Noble Center on the campus of the University of Oklahoma in Norman features excellent seating and some of the best college basketball in the nation. Learn More
  
Where can I find football parking information?
Public parking is limited on the main campus on gamedays. Learn More
 
Where can I park my RV?
Please visit this page for information on RV parking at the Lloyd Noble Center. RV parking is not allowed in any campus parking lot except for those designated for RV parking.
 
How does OU accommodate fans with disabilities?
The University of Oklahoma Athletics Department, its staff and gameday personnel are committed to providing complete accessibility to all facilities, fair and equal treatment of all patrons and guests, and meaningful compliance with the letter and spirit of the law. Learn More
 
What promotions are planned for the game?
The OU Athletics Marketing Department and Sooner Sports Properties present numerous promotions throughout the season for all sports. Check this page often to find promotions that interest you.
 
What is Sooner Fan Fest?
Sooner Fan Fest, an interactive fan entertainment area, is held for Sooner fans prior to every home football game. Fan Fest opens three hours prior to kickoff. Learn More
 
When can I tour the Switzer Center & Legends Lobby?
The Switzer Center is the name of the complex located under the south stands of Memorial Stadium. The Legends Lobby is the only area of the Switzer Center open to the public and is available Thursday and Friday from 9 a.m. to 5 p.m. On home game weekends, Friday's closing time is extended to 6 p.m. but the facility is closed on Saturday for recruiting purposes. It reopens on Sunday from 10 a.m. to 3 p.m. More Info... 
 
  Requests
 
How can I obtain a fan pack of posters, schedule cards, etc.?
To receive official OU Athletics schedule cards or posters, please mail a self-addressed envelope or mailing tube with proper return postage to the OU Athletics Marketing Department, 180 W Brooks, Norman, OK 73019. We will make every effort to accommodate your request as quickly as possible. Learn More
 
How do I make an appearance or promotional item request?
The OU Athletics Department is asked to support thousands of worthwhile charitable causes and events each year. We make every effort to accommodate as many requests as possible. Policy & Instructions
 
How can I contact a coach or student-athlete?
To contact a specific sport office, please refer to the OU Athletics Sports Directory.
 
When can I meet the football or basketball players?
Meet the Sooners Day, which features the Oklahoma football team, is held each year in early August. Detailed information is available here. The Baseline Bash features the Oklahoma men's and women's basketball teams at the Lloyd Noble Center every year in late October. Detailed information is released on SoonerSports.com the week of the event.
 
Where do I find information on the spirit squads and mascots?
Marketing coordinates the Sooner spirit functions including the OU cheerleaders, pom pon squad, Ruf/Neks, Sooner Schooner and mascots. Visit this page for more information.
 
How do I get help finding historical information, photos, etc.?
The Athletics Communications staff is responsible for servicing the media and will attempt to accommodate fan requests if time permits. Please send your request in writing to: OU Athletics Communications, 180 W Brooks, Norman, OK, 73019.
 
  Digital
 
Who runs SoonerSports.com?
The official website of the Oklahoma Sooners is owned and maintained by the OU Athletics Department in Norman and is the direct responsibility of the OU Athletics Digital Media Department with offices located in Oklahoma Memorial Stadium.
 
What if I see a mistake on SoonerSports.com?
Every attempt is made to present the most accurate information but, on occasion, mistakes do occur. Please fill out a customer care ticket to alert us of the mistake and we will correct.
 
Where can I join the Sooners on social media?
Oklahoma fans have built the Sooners into a social media powerhouse. Join more than half a million OU fans on your favorite social media platform here.
 
What is the Boomerblast?
Boomerblast is the official email newsletter of the Oklahoma Sooners. Delivered free to your inbox each week, the Boomerblast provides OU fans with a snapshot of the latest Sooner news and special features. Learn More
 
How can I access Sooner content on my mobile device?
The CBS Network offers OU apps for iPhone, iPad, Android and Blackberry devices. A mobile version of SoonerSports.com is also available. The OU Athletics Department offers its football home and away gameday programs as an iPad app.
 
How can I watch OU video online?
Via SoonerSports.tv. The site features extensive content including live streaming, archived games and additional video created exclusively for the web. Learn More
 
Can I watch the game online?
If a game has been selected for TV broadcast, there will be no live video streaming of a game online. The TV network has paid for exclusive rights to the live broadcast. The OU Athletics Department streams many sports' games online. However, we have never streamed a football game online as all have been selected as TV broadcasts.
 
How can I listen to games online?
Via OU All-Access. Monthly or annual subscriptions to listen to games online are available. Learn More
 
How do I cancel my All-Access subscription?
You may cancel your account at any time. Please follow these directions:

1. Log in to All-Access
2. Click "Your Account" in the top right of the page.
3. Choose to cancel your account.

Please visit the All-Access Account Information Center if you have other questions or need further assistance.
 
  Sooner Sports TV
 
What is Sooner Sports TV?

A multi-platform network providing immediate and wide distribution of at least 1,000 hours of Sooner sports programming annually on a variety of FOX Sports outlets, including FOX Sports Oklahoma, FOX Sports Southwest and FOX College Sports. Learn More
 
What is SoonerSports.tv?
A comprehensive online component featuring extensive content not televised on FOX Sports networks including live streaming, archived games and additional content created exclusively for the web. Learn More
 
Where can I locate channel listings, shows, etc.?
Visit our main Sooner Sports TV page for the latest information on our schedule, channel listings in your area, details on our shows and more.
 
What is SoonerVision?
SoonerVision is the Department's in-house production studio and produces OU's television content. SoonerVision staff also produce and run the video displays that appear in Memorial Stadium and the Lloyd Noble Center. Additionally, SoonerVision shoots and produces online video. Learn More
 
Can I request video of a certain game, player, etc?
SoonerVision cannot accommodate fan requests for video of certain games or players. Please view the OU Athletics Multimedia Store for DVD productions. <!a href="/ViewArticle.dbml&ATCLID=177818"> Learn More
 
  Advertising & Promotions
 
How do I become a sponsor or advertise with OU Athletics?

All sponsorship and advertising with the OU Athletics Department is coordinated by Sooner Sports Properties. SSP is the multimedia rights holder for athletics at the University of Oklahoma. Learn More
 
How do I contact Sooner Sports Properties?
Please call Sooner Sports Properties at (405) 325-2148 or visit the main page for individual email addresses. SSP offices are located on the north side of Gaylord Family - Oklahoma Memorial Stadium.
 
What promotions are planned for the game?
The OU Athletics Marketing Department and Sooner Sports Properties present numerous promotions throughout the season for all sports. Check this page often to find promotions that interest you.
 
What is the Sooner Kids' Club?
The University of Oklahoma Sooner Kids' Club is designed to provide special opportunities for young fans of OU's athletics teams. For more information, please visit this page.
 
  Sooner Club
 
What is the Sooner Club?

The Sooner Club is the primary fund-raising arm of OU Athletics. The University of Oklahoma Athletics Department is entirely self-supporting and receives no state funds. This reality creates a significant need for private contributions. The Sooner Club provides a way for individuals to help talented young people receive a quality education from The University of Oklahoma while ensuring OU's tradition of athletics excellence continues to grow.  <!a href="http://www.nmnathletics.com/fls/300/sooner_club/main.html"> Learn More
 
How do I contact the Sooner Club?
Please call (405) 325-8000, toll-free at (866) Sooner Club or visit our online contact page. Our offices are located on the second floor of the north end of Gaylord Family - Oklahoma Memorial Stadium.
 
What are the benefits of joining the Sooner Club?
Perhaps the greatest benefit of Sooner Club membership is the understanding that your contribution creates educational opportunities for the student-athletes who represent The University of Oklahoma. View specific benefits here: <!a href="http://www.nmnathletics.com/fls/300/sooner_club/benefits.html"> Learn More
 
What is the Priority Point System?
The Priority Point System was implemented in 1995 to determine ranking for season ticket placement and acquiring tickets to high-demand events. It is also used to allocate Sooner Club benefits like priority parking and requests for seating upgrades. All donor requests are ranked, reviewed and considered in priority point order by annual giving level.
 
What is the Sooner Club Tailgate?
The Sooner Tailgate Party has become the premier pre-game donor appreciation event in all of college football. Before each home football game, more than 5,000 Sooner Club members are treated to a variety of foods and beverages provided by more than 40 restaurants and vendors. <!a href="http://www.nmnathletics.com/fls/300/sooner_club/benefits_tailgate.html"> Learn More
 
Where can I find information on sport booster clubs?
Many of Oklahoma's teams have official booster clubs which support that specific team throughout the year. If you are interested in learning more, please go here.
 
  Shopping OU
 
How can I purchase official OU gear online?

Our latest, official Sooner gear is available online at Shop.SoonerSports.com. Your purchase directly supports the OU Athletics Department. Flat rate shipping is available with easy customer returns. Need assistance? Visit our online help desk for quick service to your account.
 
How can I purchase a permanent stadium seat for football?
Visit us online at SoonerSeats.com to purchase permanent stadium seats for Sooner football games.
 
How do I get OU-branded license plates in Oklahoma or Texas?
For Oklahoma residents, go here. For residents of Texas, visit this site for complete information.
 
How can I purchase a media guide or DVDs?
Sooner fans can purchase select media guides and DVDs in the <!a href="/ViewArticle.dbml&ATCLID=177818"> OU Athletics Multimedia Store.
 
How do I ensure I'm buying offically-licensed OU products?
Officially licensed collegiate products are produced according to the proper OU licensing procedures. When purchasing OU merchandise, look for the "Officially Licensed Collegiate Products" label and hologram, which ensures the items you are purchasing have been approved and that a portion of your purchase also supports OU's academic and athletics programs. Learn More